The majority of employees also believe their bosses should offer training for how to use ChatGPT and other AI tools.

Brokers need to play a stronger consultative role by reminding their clients that HR already has a proven weapon to help combat employee dissatisfaction: core benefits.

Employers are recognizing the benefits of supporting their employees' mental health through IRS-qualified HSAs, FSAs and HRAs.

Members of a Senate panel that oversees Social Security sent a letter to the agency's acting commissioner, urging her to do more to prevent overpayments and "limit harm to vulnerable beneficiaries" when trying to recover money.

To provide effective and timely access to in-network behavioral health providers, the National Alliance of Healthcare Purchaser Coalitions has provided a tool that employers can use to ask the right questions when selecting vendors.

IBM's recent announcement to switch to a "hybrid" model of defined benefit plan could make the case to bring back a version of the classic retirement benefit, which could be a powerful tool for retention in a tight labor market.

When you refer separately to your "sales team" and your "service team," you create separation and internal conflict.

Be sure to join us on Wednesday, December 6 as industry thought leaders discuss what to expect in the benefits industry during 2024.