In policy reform, the central issue is price transparency remains a battleground where Suzanne is very active. She also comments on the recent uptick in direct contracting solutions and the incoming changes ushered by the pandemic.

From going self-funded to fully utilizing technologies like on-site clinics and telehealth, employers can now confidently choose lower-cost healthcare without any loss in quality.

This week's episode features a conversation with Mike Case Haub, CEO at CHC Health.

This week's episode features a conversation with Doug Geinzer, Founder and President at High Performance Providers

Apps and AI are essential pieces in modern health care, but having real people communicate with members, using technology to assist, has produced significantly higher engagement.

This week's episode features a conversation with Dave Romeo, author of "How to Wow! The Art of Consistently Delivering Legendary Customer Service."

This week's episode features a conversation with Matt Newman, best-selling author of "Starting at the Finish Line."

This week's episode features a conversation with Sara Hames, Principal at NBS Advisors. Navigating health plans is a complicated process, but it shouldn't be.