As employees struggle to fill gaps in their health and financial safety nets, brokers have a critical role to play in helping employers make sense of the ever-changing benefits landscape.
Low literacy has been linked to higher rates of hospitalization and less frequent use of preventive services, both of which drive up health care costs.
To help keep employee out-of-pocket spending low and reduce company health care expenditures, employers need to provide their people with the tools and resources needed to make informed decisions.
While rising costs, complex billing systems and health care illiteracy remain todays top benefits-related challenges, new software solutions and tools geared toward the HR function have made them easier to tackle.