Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.
My experience as a young patient led me to spend nearly two decades in the employee benefits space. What I've seen over that time is an industry that's failed to meaningfully serve consumers.
A CEO must not only articulate and track the key performance indicators that everyone in the business must be pursuing at all times, but he must also use those numbers to instill in his people a sense of ownership thinking.
For third party administrators (TPAs) and benefits brokers, understanding where the gaps exist and providing solutions to address them is key to client satisfaction and business growth.
Understanding the needs of your client, regardless of their age, is the first step toward starting a conversation about the benefits of income protection.
In today's business landscape, it is part of an employers' responsibilities to help employees reach their goals, and this can be done through evolving and growing employee programs and benefits provided in the workplace.
Building on the growth and diversification of product offerings over the past ten years, the voluntary benefit industry is poised for expansion and increased adoption over the next decade, as talent attraction and retention continue to a top priority for employers.
Innovative strategies can put you in the position of competing directly with the major carriers, and that means some difficult conversations are probably in order.