Once again, a brilliant, inspiring column by publisher Mike Welch, this time on some of his "pet peeves." At our credit union, I had deliberately sanctioned for internal use only the term customers. Mike's column inspired me to reverse my position with my entire staff! Here's how I told them...

Western Division Credit Union, Williamsville, N.Y., has appointed the following officers to its board: Leo Bain, chairman; Warren Tulowitzki, vice chairman; Mary Reidy, secretary; Gary Kilborn, treasurer; D. Samuel Loquasto, assistant treasurer; Francis Markle, director; James Smeader, director; Christine Newhouse, director; and Thomas Duminuco, director. In addition, WDCU has appointed...

One CU core processor has just made the transformation to a completely Windows-based solution; small credit unions are utilizing tech tools to offer members big-time services; e-statements are hitting the mainstream; there's a tech showdown set for Texas. These are just some of the issues covered in this Data Processing...

SAN DIMAS, Calif. - WesCorp Investment Services, LLC, a subsidiary of WesCorp, launched its new Web site at www.wescorpinvest.com. The site features daily market commentary, agency market information, security evaluations, investment terms defined, regulatory articles, and links to other sites. WesCorp Investment Services is a registered broker/dealer offering a range...

MADISON, Wis. - Jim Jerving, manager of editorial products for CUNA, knows it's not completely without risk, but believes an e-book could be just thing to drive more people to a CUNA management program. For years, some analysts have said that print publications will be cannibalized by their own online...

LANSING, Mich. - How many people wind up working in professions they earned degrees in? For the first few years after he graduated Wayne State University Law School with a law degree, Gary Mielock worked as a trust officer at Manufacturers National Bank of Detroit. For the last 26 years,...

MEMPHIS, Tenn. - It's inevitable that CU processors will eventually begin moving away from the old mini-computer systems and to a Windows-server approach, says Darryl Tanner, President/CEO of CU core processor Share One here. "We've done it. We're moving from our VMS on DEC equipment to 2000 servers," said Tanner....

Think of it as a variation on the childhood "Rock, Paper, Scissors" game. Except in this game, not only are the stakes higher, but there is one clear victor that will defeat the other two participants: job cuts will override both rate cuts by the Fed and tax cuts to...