DuPont Community Credit Union, Waynesboro, Va., has named Gerald B. Hershey president/CEO. ACCESS Federal Credit Union, Sherrill, N.Y., has promoted Michael J. Murrock to vice president of operations and Sally H. Arcuri to vice president of marketing.

-Understand and monitor members' behavior-based profitability; -Develop a comprehensive member database, possibly including the number of children and their ages, recent car purchases, etc.; -Integrate risk and credit facilities; and -Ask what members want now and what will they want in the future.

ALEXANDRIA, Va. - Edwin Wills, CCUE has joined the D.C. Credit Union League as vice president. Wills' appointment to the position was effective July 16. Wills was previously the regional sales manager-collateral programs for CUNA Mutual Group. He earned his Certified Credit Union Executive designation in 1987 and was named...

NAPERVILLE, Ill. - After about seven months of conducting an executive search, the $3.7 billion Mid-States Corporate FCU has found its new CEO in the CEO's office of another corporate - Georgia Central CU. Georgia Central's CEO, Dave Preter, will succeed long-time Mid-States Corporate FCU President/CEO Don Finn, who announced...

Looking back four years ago, finds NCUA Chairman Norman D'Amours warning attendees at the 30th annual NAFCU Conference & Exhibition that the next battle with bankers will be over taxation. "The answer to the FOM problem as posed by the lawsuit, is consumer choice. But the real problem is taxation....

ATLANTA - Can a member be guaranteed 100% satisfaction with their check order? John Harland Company says they can. The company has introduced Performance GuaranteeT that allows consumers who have a problem with their check order to call a dedicated toll-free number to speak directly with a Harland representative. Harland...

SAN ANTONIO, Texas - Clarke American Checks was the sole recipient of the 2001 Texas Award for Performance Excellence from the Quality Texas Foundation at the Texas Quest for Excellence Conference in Richardson, Texas on June 20. Based on the Malcolm Baldridge National Quality Award criteria and process, the Texas...

WASHINGTON - Callahan & Associates' online HR service, Jobs.CreditUnions.com, is a year old this month. The site has been free for both employers and job seekers, and will continue to be free, according to Callahan, however, it has launched an enhanced membership for employers for $795 a year. The enhanced...