GLASTONBURY, Conn. - Core processor Open Solutions Inc. has acquired Connecticut-based Sound Software, a provider of lending management solutions for community financials. Open Solutions will acquire Sound Software for an undisclosed amount of cash and stock. Sound Software will become a wholly-owned subsidiary of Open Solutions and operate as a...

CAMBRIDGE, Mass. - Credit unions are always pegged as more tech-savvy then other financials - rightfully so according to a new Forrester survey. Based on data culled from Forrester's annual survey of 100,000 North American consumers and 10,000 consumers surveyed online, credit unions rank No. 1 in online satisfaction and...

Duval Federal Credit Union, Jacksonville, Fla., has purchased its first free standing branch facility/administration office. DFCU will use the 10,000 square foot building as a member service branch with drive-thru operation, as well as an administrative facility. The facility has been available for member use since July 2001. DFCU has...

SAN DIMAS, Calif. - The $16 billion WesCorp has enhanced its online account management system for its members CUs with the introduction of electronic statements. Statements are delivered through WAVE (www.wescorp.org), WesCorp's real-time, online account solution. Earlier this year, WesCorp member CUs told WesCorp, via a survey, that they wanted...

National Credit Union Consulting Division "O'Rourke Consulting, a part of RSM McGladrey" Gene O'Rourke, dir. in charge IT Security Consulting Wade Painter, dir. in charge Internal Audit Outsourcing Kevin Koval, dir. in charge Executive Search Jim Hansen, CEO, O'Rourke Career Connections Operations Consulting Wade Painter, dir. in charge National Credit...

Trying to deliver your product without marketing is like trying to have a party and not inviting anyone to attend. The party just is not going to happen. The invitation is key. It communicates the end result of all the planning and the reason(s) why people should come. The same...

NAPERVILLE, Ill. - Sibling rivalry between credit unions and banks highlighted the recently ended 92nd session of the Illinois General Assembly. Credit union lobbyists describe the session as "active" and claimed more victories than losses. The long-term strategy of the Illinois Credit Union League, said executive vice president and chief...

BRISBANE, Calif. and BLOOMINGTON, Minn. - O'Rourke, Sacher & Moulton (OSM), the leading credit union auditing and consulting firm in the U.S. has merged with RSM McGladrey, a leading accounting, tax and consulting firm for mid-size companies in the U.S. The merger, effective August 1, combines O'Rourke's 550 credit union...