Practice Management

Ultimately, most agree that investing in research and patient navigation – including second opinions – will result in savings that outstrip spending.

Generative AI agents complement human insurance agents by doing the 'grunt work,' so they can focus on empathy and connection with policyholders.

The study found that nearly three-quarters (71%) of companies do not provide internal communication staff guidance on when, where, or how to use the technology.

In a breakout session at the 2024 BenefitsPRO Broker Expo, a jam-packed panel, industry thought leaders discussed their challenges, backgrounds, stereotypes, opportunities, and the future.

At this year's BenefitsPRO Broker Expo, four industry leaders shared the various challenges they've faced as leaders and innovators, along with their reasons why it's all worth it.

Fifty-seven percent of respondents said working for commissions or bonuses motivates them to do a better job at work.

Sixteen percent of companies worldwide are fully remote, and this number is likely to increase.

While you may not be able to fully control rising prescription drug costs, you can implement checks and balances to ensure responsible use of these therapies.