Practice Management

This month, we will consider some use cases that show artificial intelligence can add value.

Making the decision to divert from a traditional health plan to a RBP plan is not for every firm: Good communications - and how well an employer uses their "concierge"- are the key to success, according to Imagine360 experts.

For employees to take advantage of their FSA accounts, they need to understand the benefits of doing so.

Over a third of managers said their time is spent "completing HR activities" that impede their ability to focus on people-related management tasks.

Brokers need to play a stronger consultative role by reminding their clients that HR already has a proven weapon to help combat employee dissatisfaction: core benefits.

When you refer separately to your "sales team" and your "service team," you create separation and internal conflict.