Top C-Suite Stories
Insurance customers aren't seeing the benefits of AI
By Joe ToppeInsurers must move toward true AI fluency—deeply embedding AI across data, claims processing, customer service and underwriting.
This section focuses on high-level trends and best practices relating to upper-level human resources and employee managers, as well as guidance and insight into management, innovation and evolution of HR's makeup and role within the company. Topics include the changing role and duties of HR professionals, the integration of technology, trends in management and leadership styles, particularly as they relate to changing generational demographics.
Insurers must move toward true AI fluency—deeply embedding AI across data, claims processing, customer service and underwriting.