Best Practices

Regardless of how a lead or prospect enters your orbit, they need immediate attention and there are a series of steps that need to take place before the lead or inquiry becomes a client.

Virtual-first plans can bring together those threads of care all in one place, building strong and reliable relationships with care team members.

What to consider in determining your level of well-being, how it's affecting your small business and what to do about it.

By providing your employees with additional coverage, you'll be able to capture them early in the career lifecycle and ensure greater employee satisfaction and loyalty.

The vital thing to do when a mistake happens is to first correct it and alert relevant employees and officials, and then to learn from it.

It should be the responsibility of the well-informed, proactive counsel to keep the business client updated on any changes in the law.

Helping team members re-engage with their team and company becomes even more important during times of economic uncertainty.

Increased emotional intelligence has a positive correlation with increased earnings potential.