Broker Innovation Lab

I was very lucky to get to be in Austin for the WIFS National Conference this year, where I got to meet Katherine and Holly. Both women are incredible in their own right, and both women are taking on new roles in our industry and working tirelessly to make an impact in their communities and abroad.

On October 16th, the first domino fell. The first state government (the Commonwealth of Kentucky) communicated their decision to discontinue all payroll deductions of voluntary benefits, starting in 2019. In short, this is a watershed event in accelerating the death of traditional payroll deduction.

Takeovers are a common occurrence in today's benefits landscape. In fact, a recent study from the consulting group Eastbridge found that 80 percent of…

With open enrollment just around the corner, there are plenty of things that brokers and their clients can do to influence account adoption.

Many put more thought into their coffee orders than their health care coverage. Perhaps the industry needs to try a new approach to customer engagement. One need look no further than the ubiquitous Starbucks brand for inspiration.

Many of your employer clients feel stuck without options when it comes to offering a health plan to their employees, unsure of where to turn for advice about cutting costs, without cutting benefits. Enter the Employer Bill of Rights.

Brokers and advisers play a pivotal role in helping employees overcome information overload. Here are some tips to share with your customers.

Increasingly, to be given the opportunity to solve an organization's benefits challenges, brokers also have to provide advice and solutions for the rest of the prospect's HR concerns.