Broker Innovation Lab

The digital health revolution has yet to be unleashed because the digital health care ecosystem is fractured and fragmented, limiting its value to both consumers and employers.

Like the homeowners insurance that would enable them to repair damage a tornado might do to their home, supplemental insurance would pay benefits should a health care catastrophe blow through their lives.

Companies that want to earn blue-ribbon status are learning they need to go the extra mile by providing workers with additional, more urgently needed options.

Its more important than ever to be wary of vendors who rely on a sleek user experience but lack health care expertise, powerful back-end technology, and a strong focus on security and compliance. Heres how you can make sure you dont get burned.

For millions of Americans, the thought of retirement planning is a source of anxiety, confusion and frustration. Even having it neatly packaged in an employers 401(k) offering that includes personalized education and support doesnt seem to provide comfort for many employees.

There is a big PR problem brewing, one receiving very little attention in the media or industry publications. One that I think will resonate among those who typically support the politicians who supported the Affordable Care Act.

Although new regulations and government programs such as PPACA have brought big changes to the insurance brokerage industry, another quiet revolution is also brewing: Brokers are consolidating and joining forces.

Todays brokers are building new strategies and incorporating technology to streamline business. Yet many are finding that investment in technology lacks one critical element a partnership with their technology provider.