Commentary

Wearing multiple hats is usually done out of necessity; however, that doesn't eliminate the fundamental problem of dual roles.

Internal succession plans take time and investment in developing people; ours started 15 years ago.

How to meet face to face, give a good impression, and leave knowing they will likely be open to talking with you in the future.

Given all this chaos, what are the trends that might emerge in terms of new or reemphasized benefits?

Formal guidance expected to be issued in near future.

In the era of the defined contribution plan, participants have been set loose to make their own financial decisions. Is that healthy?