Join Eric and Ed for a discussion about dealing with higher-than-average renewals.

Whether you are leaving the client, or the client's leaving you, losing that relationship stings. But how you handle that news is the key to success.

Join Eric and Ed for a discussion about being underestimated, knowing when a group is not a good fit for you, or you for them, and making sure that you both are working towards a common goal.

Join Eric and Ed for a discussion about how you create success by building a lasting relationship with your clients through doing what is best for them, not just what makes you the most money.

In a year with some tough renewals, you can't panic or else your clients will too, which can lead to bad or hasty decisions being made.

Join Eric and Ed for a discussion about when things go wrong in business.

Join Eric and Ed for a discussion about how you get clients through tough benefit news.

Join Eric and Ed for a discussion about staying positive. They talk about how using positive reinforcement and keeping a positive outlook can help you weather the stressful, busy, and "bad" days of the insurance business, especially during Quarter 4.