Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.
As candidates make their way to your backyard to discuss their agenda for the 2020 presidential campaign, you can count on health care reform being high on the list of policy topics discussed.
I believe there are a number of key ways you can provide outstanding service as a means of enhancing and growing your relationships with your customers while building a profitable business.
Benefits professionals can take action on their own by familiarizing themselves with all PBM solutions available, and how clinical programs impact the bottom line.
Creating a plan with intention, in which the aim is to provide participating members with the tools, resources, advocacy, and human guidance they deserve, is where we see the clean break between legacy health plans and people-driven health plans.
While some brokers are apprehensive about exploring new health care options, brokers who embrace the movement before their competition can use it to their advantage.