It wasn't my first ER experience, but it was my first ER visit in almost 30 years. And it wasn't like you see on TV.

Our guest on this episode, former professional poker player turned benefits advisor John Sbrocco, has spent time, money and a whole lot of effort to be that advisor, and in the 2-part interview, he shares what he has learned.

As an insurance provider, we see common administrative pitfalls that employers have faced, causing surprises for their employees at claims time.

Amidst all the extra shopping, travel and togetherness, I appreciate the quiet moments of introspection that can be stolen during this season.

Clients want more than a broker slinging the same old solutions – they want an advisor who can help them understand where the money is going, and how…

Vendors are pulled in both directions, supporting both the needs of brokers and their employer clients, and these can be choppy waters to navigate.

IRS rulings about the taxability of voluntary benefits paid for with pre-tax dollars through a Section 125 plan have always been an issue. But today, the move away from pre-taxing of VB is stronger than ever, led by the large broker houses, consultants, and the good old IRS.

While employee loyalty and engagement is a complex matter, engaged employees can increase productivity and, as a result, profit for a company.