We often neglect to investigate some critical questions when choosing software. Erica Kiefer cues us in on the questions behind the questions that will ensure we end up with the right tools.

Three lessons health insurance incumbents can learn from the auto insurance industry to better meet customer expectations, boost sales, and ensure long-term competitiveness.

Why aren't brokers cross-selling these benefits? It comes down to a lack of understanding and a fear of voluntary.

Chad Gray, CEO at Integrated Musculoskeletal Care is one of the foremost experts on how plans can provide better quality care while lowering costs in this space.

We recently attended the first-ever (and sold-out) HLTH Conference in Las Vegas this week and it was an impressive four days!

To truly engage employees with their benefits, employers need a system that allows them access to their benefits at any time, in any place, and that make it as easy as possible for their employees to take advantage of the benefits packages available to them.

To meet increasing demands and save themselves time and effort in expanding a voluntary portfolio, brokers should follow these five guidelines.

Top brokers suggest that communication and organization are key to more effective business practices.