When brokers present plan options that will dazzle their clients with radical customer service, everyone wins. So how do you identify plans and providers that are likely to exceed your clients' expectations?

This week's episode features a conversation with Mike Vasquez, CEO and Founder at Opioid Clinical Management. The opioid crisis has been largely ignored…

In recent years, many industries have undergone a rapid digital transformation as consumers have demanded access to the latest technologies. The pandemic…

The goal of the group health provisions passed in the CAA legislation is to improve transparency. The new legislation also aims to address deficiencies by outlining a plan sponsor's responsibilities as a fiduciary across four key areas.

Benefits brokers can do self-funded employers a tremendous service by understanding who their employees are and how they see the world.

For brokers, being educated about emerging trends like dual-option health plans and reference-based pricing, and being ready, able, and equipped to have open and honest conversations about all available models has never been more important.

In the workplace, there are eight ways that employers can facilitate happiness including increasing employee recognition, building a social support system, and focusing on personal growth.

For Johnathan Coddington, working in the benefits industry isn't a job; it's a calling.