WEST PALM BEACH, Fla. - With the dot.com bust of 2000, it's become fashionable to rip online offerings, but a scan of the CU industry shows online offerings have become a staple of CU operations - they're just not getting the hype they once did. "Credit unions are doing a...

MADISON, Wis. - Growing up on a farm and watching her father work for and buy feed and farm supplies from cooperatives, literally shaped one credit union CEO's foray into the movement. Joyce Harris, 69, retired as president/CEO of Heartland Credit Union on June 30 after 23 years of service...

SAN DIEGO, Calif. - Two large San Diego credit unions have formally merged, creating one of the largest credit unions in San Diego County and which will likely catapult it into one of the top 25 credit unions in the state. The new institution, First Future Credit Union, is the...

We are witnessing the tremendous potential for a dramatic shift in the way financial services offered by credit unions are delivered to their members. The first leg of this journey began a decade or so ago when walk-in or drive-up members started banking by telephone and then later over the...

COLUMBIA, S.C. - People sometimes get their best ideas while shopping. Just ask Carol Brown, who happened upon the inspiration for the newest tool in her credit union's member-service lineup while doing a bit of online shopping. "We're all Web surfers around here," says the vice president of member and...

Now that NAFCU's 34th Annual Conference and Exhibition is history, the organization's leadership group, staff, and members who attended the gala event in Orlando earlier this month have to be pleased with the outcome. Once again, NAFCU meeting planners put together a large conference that was thoroughly professional with excellent...

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