Enrollment

A total of 12 million consumers purchased, acquired or were automatically enrolled in coverage.

Here are a few tips for HR teams and benefits professionals to make next season, and the entire year, a little bit less stressful and more productive.

While some insurers are leveraging technology to improve the digital customer experience, many providers are losing business by clinging to archaic business practices that no longer meet customers' expectations.

As the country reopens, the workplace of 2021 will be different from that of late 2019 -- and employees' benefits priorities may change as well.

Let's create fantasy benefit modules inside our administration systems so employees are more fully engaged.

The general perception has been that the pandemic would radically increase employees' appreciation of benefits and possibly increase their need for certain benefits, but how benefits may evolve based on these changes remains unclear.

Health care costs have been on the rise over the past decade. In response, some employers have scaled back on their health insurance offerings, at times…

This could be one of the pandemic-related workarounds that sticks.