HR Technology

A new survey from Guardian Life shows that employers want to provide benefits in a way that best suits their changing workforce.

The best way for chatbots to help the insurance customer is by helping agents, brokers and claims specialists.

The human capital management ecosystem is fragmented, which is only creating more difficulties for employees and the HR personnel.

To truly engage employees with their benefits, employers need a system that allows them access to their benefits at any time, in any place, and that make it as easy as possible for their employees to take advantage of the benefits packages available to them.

HR departments need to get ahead of the AI trend and embrace what the technology can do for them now.

A chat bot is perfectly equipped for a range of low-level customer service functions, such as confirming and gathering information.