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Americans are skeptical, frightened, and unhappy with the insurance, financial and banking industries - and every person connected to them*. That's you. But why? Why ...

Nothing breaks the ice like breaking bread together but regardless of where the discussion takes place, the broker as advisor begins to learn the client's specific issues and concerns. Many brokers have found lunch with their HR client to be

Once the broker has identified one or more pain points that lend themselves to a voluntary enrollment solution, he uses more strategic questions to amplify the pain and help the client feel the pain. Here are a few more questions that can agitate

If you're like most health care brokers you spend a lot of time out in the field. That means you're probably seeing what I'm seeing - businesses slowing down, jobs being eliminated, profit margins evaporating and, yes,

Roger Crandall has taken over as president of MassMutual and chief operating officer. He is also a member of the Board of Directors.

The American Recovery and Reinvestment Act of 2009 carries a lot of changes for employers, not the least are changes to COBRA coverage. Under the new law, eligible employees who were enrolled in their employers' health plans when they lost

President Barack Obama has set aside $634 billion in a reserve fund to address changes in the health care system, The New York Times reports. About half of that fund will come from proposed cost savings in Medicare, Medicaid and other health

85 percent of people surveyed say they like receiving e-mail from companies they've registered with; even if they don't always read it, it's good to know it will be there when they're ready for it. 70 percent agree if they're in the proces