Enrollment

Brokers are gaining more experience than in past years and that the average broker is now more knowledgeable about voluntary. And that makes him or her a more formidable competitor.

At the end of 2017, 12.2 percent of U.S. adults were uninsured; thats up from 10.9 percent at the end of 2016.

Nine former employees of Aflac Inc. are claiming pervasive fraud and other misconduct, including pushing them to use sales tactics akin to those of the Wells Fargo scandal, as well as ruthlessly retaliating against whistleblowers.

2018 is poised to be a year of major changes, and the best brokers will find themselves coming out on top.

Some have noted that the one-off bonus will be less beneficial than a generalized increase in wages, and that the new starting hourly wage would only catch up to the mandated minimum that is already in effect in some states.

Profitability doesn't come from acquiring business, but from retaining happy customers and the benefits of the revenue stream they create.